Contact Zorq AI support
Email support@zorqai.com, or send a message from this page. We typically respond within 24-48 hours.
Response time
We typically respond within 24-48 hours.
Before you write
Failed generations are refunded in credits automatically — you do not need to ask. Most other answers are on the FAQ.
What to include
The email address on the account, and for a generation that went wrong, roughly when you ran it and which model. That is usually enough to find it.
Billing and refunds
Payments run through Whop, and what can be refunded is set out in the refund policy. Cancelling a subscription is done from your account, not through support.
Official channels
support@zorqai.com and zorqai.com/support are the only official Zorq AI support channels. Zorq AI operates at zorqai.com and nowhere else.